Privacy Policy

Last updated: October 20, 2024

At Reinspire, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data. By using our services, you consent to our Privacy Policy and agree to its terms.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect various types of personal data to provide and improve our services, including:

• Personal Information:
• Full name
• Email address (including Google OAuth data)
• IP address
• Any other information that user input’s on the platform.
• Payment Information:
• All orders are processed by our third-party provider, Paddle.com
• Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns
• Interaction Data:
• Interaction logs, which include details about how you use our services
• User Preferences
• Device Information:
• Device data used to access our platform, including device type, Operating System, Browser type, Unique Device Identifiers and Location Data

2. How We Use Your Data

We utilize the collected data for several purposes, including:

• Improving our platform and tools
• Personalizing user experiences based on interactions and preferences
• Analyzing usage patterns for product improvement
• Billing and payment processing
• Monitoring security risks to protect our users

3. Sharing Your Data

We may share your data with third-party providers for the following reasons:

• Payment Processors: To facilitate billing and payment transactions.
• AI Services: To provide the core features of our platform, including AI content generation and Transcription.
• Marketing Tools: Including Google Analytics and Microsoft Clarity, to analyze and enhance user engagement.
• Marketing Tools: To promote our services and reach potential users.
• Security Services: To ensure the safety and integrity of our platform.

4. User Data Management

Users have the right to access and correct their personal data through their account settings. However, account deletion requests must be directed to our support team via email at [email protected].

5. Data Protection

We implement advanced security measures to protect your data, which include:

• Encryption of sensitive data
• Regular security audits to identify and address vulnerabilities
• Firewalls to prevent unauthorized access
• Access logging to monitor and track access to user data

6. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. This includes:

• Google Analytics: For analyzing user behavior and improving our services.
• Microsoft Clarity: To understand how users interact with our website.
• Sentry and Other Tools: For error tracking and performance monitoring.

7. Age Restrictions

There is no age limit for using our services; however, users under 18 must have parental consent to utilize our platform.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, you can reach us via:

• Live chat on our website
• Email: [email protected]